OUR MOST FREQUENTLY ASKED QUESTIONS

Our most frequently asked questions

1. How does Supply Nation verify Aboriginality or Torres Strait Islander descent?

Supply Nation is committed to ensuring the integrity of Indigenous Business Direct.

In order to become a Registered Supplier on Indigenous Business Direct, a business must provide a confirmation letter to Supply Nation of its Aboriginality or Torres Strait Islander descent from a recognised institution (a Confirmation Letter).

The Confirmation Letter must confirm that the individual having the beneficial ownership of at least 50% of the prospective Registered Supplier:

1. is of Aboriginal and/or Torres Strait Islander descent 

2. identifies as an Aboriginal and/or Torres Strait Islander person; and 

3. is recognised and accepted as being an Aboriginal and/or Torres Strait Islander form a specific Aboriginal and/or Torres Strait Islander community. 

Additionally, Supply Nation performs ASIC checks, other ownership checks, fraud checks and regularly audits businesses.

In extenuating circumstances, Supply Nation may in its sole discretion choose to accept a signed Supply Nation confirmation of Aboriginal and/or Torres Strait Islander descent form, instead of a Confirmation Letter. This form is a legally binding statutory declaration, and false or misleading statements are punishable under section 136 of the Criminal Code Act 1995 (Cth) and section 11 of the Statutory Declarations Act 1959 (Cth).

The Supply Nation Confirmation of Aboriginal and/or Torres Strait Islander descent form must include two referees who may be contacted to verify the information in that form. Referees must be at least 18 years of age and of sound mind, memory and understanding. Referees listed on the Supply Nation Confirmation of Aboriginal and/or Torres Strait Islander descent form must be from a recognised Indigenous organisation or another organisation that is deemed by Supply Nation to have the public standing and credibility to attest to the veracity of an individual’s claim to be of Aboriginal and/or Torres Strait Islander descent. 

By signing the form, the signatory is confirming that they are Aboriginal and/or Torres Strait Islander as it is understood by the Aboriginal and Torres Strait Islander Act 2005, which states that in order to be recognised as Indigenous, a person:

  • is of Aboriginal and/or Torres Strait Islander descent, or both
  • identifies as an Aboriginal and/or Torres Strait Islander, or both and
  • is recognised as such by his or her community

To become a Certified Supplier, in addition to registering as described above, evidence must be provided to show that an individual of Aboriginal and/or Torres Strait Islander descent owns, manages and controls at least 51% of the business. 

If a Confirmation Letter was not provided during the registration process, then the business must also provide a Confirmation Letter. 

Any feedback from buyers that have engaged businesses through Indigenous Business Direct, or from any other party that raises suspicion of the Indigenous status of a business is thoroughly investigated by Supply Nation. If, following an investigation carried out in accordance with the complaints policy in the Code of Conduct, Supply Nation finds that a business has fraudulently registered, the business will be immediately de-registered.

Legal proceedings, or referrals to the police in relation to suspected criminal offences, may also be considered.

2. Are the checks for certification more rigorous than the checks for registration?

Supply Nation Certification is the most rigorous Indigenous business certification process in Australia and is recognised by government and corporate Australia as the gold standard of Indigenous business certification.

To become a Certified Supplier, a business must prove that it is at least 51% Indigenous owned, managed and controlled. In order to determine this, Supply Nation requires confirmation of Aboriginality and/or Torres Strait Islander descent as well as proof that the Indigenous owners have the majority of the management and control power within that organisation.

3. How are Indigenous businesses categorised on Indigenous Business Direct? 

CategoryRegistered SuppliersCertified Suppliers
Indigenous ownership requirement 50% owned 51% owned, managed and controlled
Process
  1. Register your business online with Indigenous Business Direct
  2. Supply Nation's internal verification process
  3. Approved and published online
  1. Register your business online with Indigenous Business Direct
  2. Supply Nation's internal verification process
  3. Approved and published online
  4. If your business is eligible, Supply Nation will contact you to begin the certification process
Cost Free Free
Published on Indigenous Business Direct Yes Yes
Invitations to events Yes Yes
Communication from Supply Nation Yes Yes
Certified Supplier logo on profile No Yes
Access to Supplier Portal No Yes
Franchises Yes No
Not-for-profits Yes if revenue is generated from provision of goods or service No
Unincorporated Joint Venture / Alliance / Consortium Maybe - please call
1300 055 298
No

4. How will Certified Suppliers be impacted by Indigenous Business Direct?

Supply Nation will continue to offer existing Certified Suppliers support and assistance to connect with government and corporate Australia. Certified businesses will still have exclusive access to the supplier portal – which gives you direct access to all of Supply Nation’s corporate and government members.

Indigenous Business Direct is open to the public, and we anticipate that significantly greater numbers of buyers will use it as a resource to find Indigenous businesses. Certified Suppliers will be clearly distinguished on the directory from other Registered Businesses.

5. How do I get my business Certified?

The first step is to register on Indigenous Business Direct. If your application is approved and your business is eligible, you will be given the option to begin the certification process. To become certified, a business must prove that it is at least 51% Indigenous owned managed and controlled.

6. What level of control will I have over my profile on Indigenous Business Direct?

Registered Businesses and Certified Suppliers on Indigenous Business Direct will have log-in details to manage their accounts.

You will be able to: 

  • Add/amend or delete information (ensuring mandatory fields are completed)
  • Remove your own record from the database if you choose to do so.

7. How does Supply Nation ensure the quality of businesses on Indigenous Business Direct?

Supply Nation verifies that the businesses on the register are bona-fide Indigenous owned. Supply Nation does not assure the quality of the goods and services offered. Anyone purchasing from a business on Indigenous Business Direct must do their own due diligence on the business to decide if they wish to complete a transaction.

Supply Nation works with a number of partner organisations including Indigenous Business Australia and other Commonwealth and state business development agencies to ensure our suppliers are supported and can access services to help them grow their business and meet the standards required by procurement teams.

8. What support is available for Indigenous business-owners?

Supply Nation creates opportunities for existing businesses to grow by connecting large buyers with Indigenous suppliers.

Supply Nation proudly supports The Murra Indigenous Business Masterclass program, delivered by the Melbourne Business School.

Supply Nation has also partnered with IBA who deliver assistance and fast track loan assessment for established businesses to access working capital to grow. IBA and state and territory government agencies provide support (workshops, mentoring, training and some seed funding) for start-up companies. Many Rivers Micro Finance also supports start-ups, and all levels of government provide business support including funding to develop key tools such as marketing and business plans.

Melbourne Business School, a partner of Supply Nation, runs the Murra Indigenous Business Masterclass program, which delivers world class business content and second-to-none networking opportunities. All Indigenous business owners are encouraged to apply.  Further information can be found here https://www.murrabusiness.com.au

First Australians Capital offers finance and business support to Indigenous business owners.  Further information can be found here https://www.firstaustralianscapital.org

The Federal Government have recently launched the Indigenous Business Sector Strategy and plans for more Indigenous business support  Further information can be found here https://www.pmc.gov.au/resource-centre/indigenous-affairs/indigenous-business-sector-strategy

Indigenous Business Australia offers a range of finance and support products for Indigenous business owners.  Further information can be found here http://www.iba.gov.au/business/

Many Rivers offers microenterprise development support and access to finance for aspiring business owners.  Further information can be found here http://www.manyrivers.org.au

We are always happy to assist with further referrals or questions you may have.  Please contact us at info@supplynation.org.au.