Coles & Print Junction

The Certified Supplier: Print Junction

Family owned Indigenous business, Print Junction, has been certified by Supply Nation since August 2010. They provide a complete range of services including graphic design, full colour offset, digital printing, binding and finishing. Print Junction supply corporate stationary including business cards, letterheads, with-compliments slips and envelopes. They also oversee the design and production of brochures, posters, presentation folders, annual reports, magazines and newsletters. The team has over 40 years experience collectively in the graphic design and print industry. Print Junction was awarded the Certified Supplier of the Year Award in 2012, forming part of the annual Connect Supplier Diversity Awards. The company was founded by Leon and Sheila Torzyn, and their children Leah and Nathan now manage creative direction and production for Print Junction.

The Corporate Member: Coles

Coles is a major Australian supermarket chain with over 750 stores across Australia (including a number of Bi-Lo branded stores). Coles is a division of the Wesfarmers corporation. The chain has a rich history in Australia, with the first Coles Variety store opening in Melbourne in 1914. Coles aims to give Australians a supermarket that delivers on value, quality and service. The company provides local community support across Australia, and has partnered with a number of national charities. Coles has established a Reconciliation Action Plan (RAP) to demonstrate their commitment to working with Indigenous communities. They aim to build a culture focused on creating deeper respect, better relationships and more meaningful career opportunities for Indigenous Australians.

The Opportunity

Shane Knight, Sourcing Support Manager for Operations Procurement at Coles, was seeking to engage with a Supply Nation Certified Supplier with the capability to provide printing services and a range of stationary. Since the partnership with Coles commenced, Print Junction has supplied single-page and duplicate books, incidental advertising for Coles home and car insurance and extensive print services. As Print Junction is a small family-owned enterprise, it has found the scale of work to be challenging but invaluable to its growth and development prospects. “We’ve expanded to accumulate the premises next door to our original office space. We’ve also hired another staff member. New business opportunities have opened up with other companies that have seen what we’re capable of” says Leon Torzyn, Managing Director of Print Junction.

Shane says: “We met the Print Junction team at Connect 2012 (Supply Nation’s annual conference, tradeshow and gala dinner), and it was amazing to see a small business with a huge amount of potential. When we first met the family, it was their energy that inspired us.” Shane organised to visit the family at their headquarters in Adelaide and the business partnership grew from there. “They had to jump through a number of hoops at the start, but once that happened, we could provide them with the opportunities. The quality of work is fantastic and we’ve been really happy with it” he says.

“Ever since the day they came to visit, the work hasn’t stopped coming. It means the world to us to have guaranteed work coming in the door” says Print Junction’s Creative Director Leah Torzyn. Coles has assisted Print Junction with freight from Adelaide to Melbourne, enabling the company to continue to supply a large quantity of product. “Coles expects a high level of efficiency and quality – it’s a very high standard that we need to adhere to, but this opportunity has really helped us to get ahead and develop an understanding of large supply chains” says Leon Torzyn.

The Outcome

Print Junction has grown its business significantly since becoming part of the Coles supply chain. “Coles has helped us along the way, and it’s been an absolute bonus for us to work with them. It’s taken us 16 years to reach this point, and it really was hard work when we first started, but I always had a dream to do this” says Sheila Torzyn, who is Managing Director alongside her husband Leon. Shane is equally as pleased to have Print Junction on board as a supplier. “They had to be commercially competitive to win work – and they really have been. They have a great product and we are very impressed with the quality of their work” he says.

“What I’ve learned from mum and dad is that what you put in, you get out. They’ve been very hard workers for most of their lives” says Leah. Sheila agrees that this is the key to success: “When we first started out, the phone never rang! But we didn’t think about the ‘what ifs’ – we always went forward and gave it our best shot.”

How Supply Nation was able to help

Coles and Print Junction first met at Supply Nation’s annual networking event, Connect. Connect provided an opportunity for Print Junction to have a tradeshow booth and highlight their products and services to prospective buyers. Their company profile was raised when they were awarded 2012 Certified Supplier of the Year. Supply Nation Certified Indigenous Suppliers undergo a rigorous assessment process to determine their eligibility. Our corporate and government Members can search for Certified Suppliers knowing they have met the requirements and are ready and willing to become part of larger supply chains.

To watch the video of this case study visit: http://www.youtube.com/watch?v=f0Mf2EcLbBU